ORL 2025
  • Welcome
  • Call for Abstracts
  • Speakers
    • Our Speakers
    • Information for Speakers
  • Programme
    • Mon 6 Oct
    • Tue 7 Oct
    • Wed 8 Oct
    • Thu 9 Oct
    • Social Programme
  • Registration
  • Sponsorship & Exhibition
    • Opportunities
    • Our Supporters
    • Information for Exhibitors
  • General Information
    • Venue
    • Accommodation
    • Helpful Info
    • Destination Hawke's Bay
    • Destination NZ
    • Our Environment
    • Health & Safety
  • Contact

Getting There

Napier Airport
www.hawkesbay-airport.co.nz ~ +(06) 834 0742 
Napier Airport is about a 15 minutes drive to Napier CBD, with easy and big variety of public transport available from the airport terminals. Please allow for extra travel time in peak hours.  If you are traveling by taxi, they are located outside the domestic and international terminals and cost approximately NZ$40 to Napier Conference Centre. Airport shuttle services are available from $25-$55.
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Book your flights here!
Car Parking
Car parking is available in the car park situated behind the Ocean Spa Complex with access off Marine Parade 200m north of the Centre. An all-day car-parking pass is available at the centre reception for all attendees. Please note street parking areas are 2 hours only. Parking on the forecourt at the front of the venue is for unloading & loading only and vehicles parked there may incur an infringement notice. 
Shuttle Services 
Shuttle services are available for every flight leaving or arriving at Hawke's Bay Airport.
  • Super Shuttle: 0800 748 885 or 06 835 0055
  • Village Shuttle: 0800 777 796 or 021 1676411
  • Wine Country Shuttles: 0800 946342
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supershuttle.co.nz
Taxis
Most taxi companies have cars on the rank to meet arriving flights. For bookings, contact the company of your choice:
  • Baywide Taxis: 06 843 4524 or freephone 0800 88 55 33
  • Hastings Taxis: 06 878 5055 or freephone 0800 875 055
  • Hawke's Bay Combined Taxis: 06 835 7777 or freephone 0800 627 437
  • Black Rose Limousines: 0800 275 466 or 027 334 0474
Please note the Hawke's Bay STD code is (06) if you are calling outside the region.
​​Use YourRide taxi app and get a discount!
Code: COURSE2025
20% (to a maximum of $20.00)
Expiry: 31/12/2025
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General Information

​Accommodation
Please ensure you settle your accommodation account directly with the hotel on departure, including all meals, telephone calls and mini bar charges.

Agricultural Restrictions and Quarantine
New Zealand's agricultural industries are free of many insect pests and plant and animal diseases common elsewhere in the world. We put a lot of effort at ports and airports into minimising the risk of these being introduced. Heavy fines may be imposed on people caught carrying prohibited materials. On arrival visitors should place any questionable items, particularly fruit, in the bins provided at the airport. Please refer to http://biosecurity.govt.nz for more information.

Air Travel
Air New Zealand ~ +64 800 737 000 ~ http://www.airnewzealand.co.nz/
For international passengers, we suggest that you try to allow yourself at least a day in which to adjust to the time difference and relax after your flight, before the conference commences. Travellers flying westward across the Pacific Ocean are reminded that they will lose a day by crossing the International Date Line. The ‘lost day’ will be returned on the return journey. To obtain the best rates for air travel, it is essential to book airfares as soon as possible.

AV Technician
AV Technicians will be onsite throughout the conference.
Speakers - please ensure you download your presentations at the technician’s desk in each conference room prior to your presentation time.

Credit Cards & Payment
Accepted cards are Visa, Mastercard and AMEX. Payment may also be made via direct deposit to “Workz4U Conference Trust Account”. All fees quoted are in New Zealand Dollars and are inclusive of GST. Payment for registration must be received prior to the commencement of the conference.

Emergency Evacuations
Everyone onsite must comply with Napier War Memorial Centre evacuation procedures at all times. Frontline staff are trained to respond in emergency situations. In the unlikely event of an emergency, sirens and bells will go continuously. Please leave the venue via the nearest exit and make your way to the assembly point: “The Forecourt Area at the front of the building”. All aisles, emergency exits and emergency signage are to be kept clear at all times. Exit doors operate with either a green button door release or push bar operation.
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Environmental Considerations
The venue endorses sustainable practices for the good of the environment. Recycling stations are located throughout the venue. Assistance with recycling and conservation of power and water is appreciated.

Facilities for People with Disabilities
Please indicate during the registration process if you require disabled facilities. The ground floor of the venue has direct wheelchair access from the street. The lower level of the venue can be accessed via the passenger lift within the venue.

First Aid / Defibrillator
Napier Conferences & Events staff are trained in basic first aid, and a first aid kit and defibrillator is kept in the main office. Additional first aid providers can be organised on request at the hirers cost. If a person should require first aid assistance while onsite please inform staff immediately.

Industry Exhibition
An exhibition will be co-ordinated by the Conference Managers. Expressions of interest in participating in the exhibition or sponsoring the conference are welcomed. Please contact Donna Clapham, Workz4U, on +64 (0) 21 325 133 or [email protected].

Delegates, please make every effort to visit the exhibition stands during breaks. 

Insurance
Delegates are advised to book comprehensive travel and medical insurance and ensure that all possessions are adequately insured. The policy should include loss of fees/deposits through cancellation of your participation in the conference. The Conference Managers will not accept any responsibility for delegates failing to arrange insurance.

Liability Disclaimer
The Organising Committee, including the Professional Conference Organiser (PCO), will not accept liability for damages of any nature sustained by participants or their accompanying persons or loss or damage to their personal property as a result of the meeting or related events. In the event of industrial disruption or other unforeseen circumstances, the Conference Managers accept no responsibility for loss of monies.


Medical Emergencies
Emergency 111 (POLICE, AMBULANCE, FIRE)

Messages 
Messages may be left with staff at the registration desk. Please check for messages as no announcements will be made.

Mobile Phones 
​These must be set to silent mode when the conference is in session. Don't turn them off though, otherwise you won't be able to use the mobile app!

Name Badges
All delegates will be given a name badge upon registration. This name badge is your official pass to all sessions, catering areas, the exhibition hall and any social functions. It is necessary for delegates to wear their name badge at all time when on-site.

No Smoking
Smoking is banned in public buildings and many hotels and restaurants in New Zealand, including the conference venue. Napier War Memorial Centre is a non-smoking venue at all times. We are located in a Napier City Council Fresh Air Zone and ask all attendees to respect this initiative by moving to the beach area to smoke.

Posters
Please take time to view the poster presentations on display in the foyer area. They will be available for viewing throughout the conference. They are also available as digital PDFs on the mobile app.

Privacy
The conference managers comply with NZ privacy legislation and are committed to protecting the right of the individual to privacy of their information.  In registering for the conference, relevant details will be incorporated into a delegate list for the benefit of all delegates (name, email, organisation and city) and may be made available to parties directly related to the conference including the conference managers, venues and accommodation providers (for the purpose of room bookings) and key sponsors (subject to strict conditions). Your personal information will not be sold to third parties. 

If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly correct the information.  View our privacy policy here.

Refreshments
Morning tea, lunch and afternoon tea, and the Welcome Reception, as scheduled in the programme, will be served in the Industry Exhibition Hall.

Registration & Information Desk
The registration desk is located in the foyer of the venue and will be open at the following times:
Monday 6 October 2025, 8:00am-7:00pm
Tuesday 7 October 2025, 7:00am-5:00pm
Wednesday 8 October 2025, 7:00am–1:00pm
Thursday 9 October 2025, 7:30am–3:00pm

Social Functions
Social function icons will be printed on your name badge if you have requested or purchased social function tickets. Should you wish to book or purchase any additional tickets please contact the registration desk.

Special Diets
A separate table will be available for those with special dietary requirements. Please advise a member of the catering staff should you require assistance.

Sponsorship & Exhibition
A range of sponsorship opportunities and exhibition stands are available. Expressions of interest in participating in the Exhibition or Sponsoring the Conference are welcomed by the Professional Conference Organisers (PCO). If you are interested in participating as a sponsor or exhibitor, please contact Donna Clapham, Workz4U Conference Manager, on +64 21 325 133 or [email protected]

Wi-Fi
Wireless internet is available free of charge throughout the venue.
​PROFESSIONAL CONFERENCE ORGANISER (PCO):
Workz4U Conference Management,
PO Box 90641, Victoria Street West, Auckland 1142
+64 21 325 133 ~ [email protected] ~ www.w4u.co.nz
For any queries please contact our Professional Conference Organiser (PCO):
Workz4U Conference Management Ltd
Po Box 90641, Victoria Street West, Auckland 1142, NZ
+64 21 325 133 ~ [email protected] ~ www.w4u.co.nz
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ORL 2025 is the 78th Annual Scientific Meeting of the 
​The New Zealand Society of Otolaryngology,
Head & Neck Surgery

www.orl.org.nz
​

  • Welcome
  • Call for Abstracts
  • Speakers
    • Our Speakers
    • Information for Speakers
  • Programme
    • Mon 6 Oct
    • Tue 7 Oct
    • Wed 8 Oct
    • Thu 9 Oct
    • Social Programme
  • Registration
  • Sponsorship & Exhibition
    • Opportunities
    • Our Supporters
    • Information for Exhibitors
  • General Information
    • Venue
    • Accommodation
    • Helpful Info
    • Destination Hawke's Bay
    • Destination NZ
    • Our Environment
    • Health & Safety
  • Contact